SecretFolder Help

• Overview of SecretFolder's Key Features

  When you launch SecretFolder for the first time, a password setup window like the one below will appear, and you must enter a password before you can use the pr…

• How to Change the SecretFolder Password

  When you run SecretFolder, a password entry window appears on the screen as the program starts for user authentication. This window contains a text field where…

• Please make sure to enter your recovery email address correctly.

  Losing your password is a common issue that anyone can experience. To help with this, we provide a password recovery service so users can reset their password.…

• What to Do If the SecretFolder "Failed to ConnectToFilterDriver" Error Occurs

  The SecretFolder program is not installing properly at the moment, so you will need to remove it manually in order to delete it completely. The steps are explai…

• The File Appears to Be Encrypted

  Sometimes users contact us saying that a lock icon appears on a file or folder and that they are unable to open it. First, we will guide you through a few thing…

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