oCam Help · Troubleshooting
Guides and answers for everyday questions.
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How to Fix Severe Lag When Recording Games in Nox App Player
If you experience severe lag when starting game recording with oCam, you can resolve the issue by changing the settings as described below. In particular, if yo…
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How to Fix the Black Screen Issue After Recording in Windows XP
For Windows XP, normal operation may not be guaranteed because Microsoft has ended support for this operating system. (Reference) This issue occurs because the…
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What to Do If an Error Occurs When Running the oCam Installer
When installing or running oCam, you may see an error message like the one below: "Access violation at address XXXXX in module 'oCamXXXX.exe'. Write of address…
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What to Do If the "Failed to url_fopen" Error Message Appears and Recording Does Not Start
When creating a recording file in oCam, an error may occur if the file cannot be saved to the save path specified by the user. This issue is usually caused by a…
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What to Do If the "Failed to av_image_alloc" Error Appears When Starting Recording
While using oCam, this error message may appear in very rare cases. This error is usually caused by insufficient available memory on the Windows system. Below i…
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oCam Closes Automatically a Few Seconds After Launching
When trying to record with oCam, a specific issue may occur if an online video lecture site is running. This problem is usually caused by anti-recording softwar…
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How to Fix the Issue of 7 Days to Die Not Being Detected for Game Recording (Anti-Cheat Related)
When recording a game with oCam, problems may occur if a game with an AntiCheat feature is running. AntiCheat software may block recording software or cause con…
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What to Do If Minecraft Crashes as Soon as You Start Recording with oCam (NVIDIA Graphics Card)
In Java-based applications that use CUDA, including oCam, problems may occur when certain NVIDIA drivers are installed. In particular, if NVIDIA driver version…
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How to Fix Severe Lag When Editing Videos in Adobe Premiere
When recording a normal screen with oCam, there is usually no major problem, but when recording games, the average bitrate of the video file may be set excessiv…
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What to Do If the "Failed to get path of 64-bit Common Files directory" Error Occurs When Installing oCam
In some cases, you may need to modify the Windows Registry to fix an oCam setting or issue. Below is a detailed explanation of how to use the Registry Editor to…
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How to Fix the "Error while writing video frame (error=-28)" Error
When recording with oCam, the following error message may appear after a certain amount of time: "Error while writing video frame (error=-28)" This error (error…
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The System Becomes Sluggish During Recording
When recording with oCam, if the mouse moves slowly or the entire system feels sluggish, you need to adjust the settings to resolve the issue. Below is a detail…
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If Avast is installed, please disable the DeepScreen feature.
When users who use Avast antivirus install or update an OhSoft program such as oCam, the installation process may repeat several times. This is caused by Avast'…
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What to Do If Chrome Blocks the Download with "Blocked by Chrome because it's dangerous."
When trying to download OhSoft software (for example, oCam) in the Google Chrome browser, you may see the warning message "Blocked by Chrome because it's danger…
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What to Do If the "Cause: failed to avio_open(error=-13)" Error Occurs During Recording
This error may occur because AhnLab V3 or Avast falsely detects oCam as suspicious. Below is a detailed explanation of how to resolve the issue for each antivir…