These Terms of Service are intended to regulate the rights, obligations, and responsibilities of Ohsoft and users in connection with the use of internet-related services (hereinafter "Services") provided by OORT Co., Ltd. (an e-commerce business operator).
※ 「These Terms shall apply to e-commerce using PC communication, wireless, etc., unless contrary to their nature.」
"Ohsoft" refers to the virtual business place established by OORT Co., Ltd. using information and communication facilities such as computers to provide goods or services (hereinafter "Goods, etc.") to users, and it also refers to the business operator operating the Services.
"User" refers to a person who accesses Ohsoft and receives the products or services provided by Ohsoft in accordance with these Terms.
Ohsoft shall post the contents of these Terms, the company name, representative’s name, business address, email address, business registration number, mail-order business registration number, and personal information protection officer in a place easily accessible to users on Ohsoft’s service screen. However, the contents of the Terms may be made available to users through a linked screen.
Before a user agrees to the Terms, Ohsoft shall provide a separate linked screen or pop-up screen to ensure the user understands important contents such as withdrawal of subscription, delivery responsibilities, and refund conditions, and obtain confirmation from the user.
Ohsoft may amend these Terms within the scope that does not violate relevant laws, including the 「Act on Consumer Protection in Electronic Commerce, Etc.」, 「Act on the Regulation of Terms and Conditions」, 「Basic Act on Electronic Documents and Electronic Transactions」, 「Electronic Financial Transactions Act」, 「Electronic Signature Act」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」, 「Act on Door-to-Door Sales, Etc.」, and 「Framework Act on Consumers」.
When Ohsoft amends the Terms, it shall specify the effective date and reasons for the amendment and notify users on the initial screen of Ohsoft alongside the current Terms from 7 days before the effective date until the day before. However, if the amendment is disadvantageous to users, Ohsoft shall provide at least 30 days of prior notice. In such cases, Ohsoft shall clearly compare the pre- and post-amendment contents for easy user understanding.
Amended Terms shall apply only to contracts concluded after the effective date, and the previous Terms shall apply to contracts already concluded before that date. However, if a user who has already entered into a contract expresses their intention to apply the amended Terms within the notice period specified in Paragraph 3 and obtains Ohsoft’s consent, the amended Terms shall apply.
Matters not specified in these Terms and the interpretation of these Terms shall be governed by the 「Act on Consumer Protection in Electronic Commerce, Etc.」, 「Act on the Regulation of Terms and Conditions」, consumer protection guidelines for e-commerce set by the Fair Trade Commission, and related laws or commercial practices.
Ohsoft performs the following tasks:
In cases of stock shortages or changes in technical specifications, Ohsoft may modify the contents of Goods or Services to be provided under future contracts. In such cases, Ohsoft shall immediately notify the modified contents and delivery date on the same place where the current Goods or Services are posted.
If Ohsoft needs to modify the contents of Services agreed upon with a user due to stock shortages or changes in technical specifications, Ohsoft shall immediately notify the user at an address where notification is possible.
Ohsoft may temporarily suspend the provision of Services due to maintenance, inspection, replacement, breakdown of information and communication facilities such as computers, or communication interruptions.
If Ohsoft cannot provide Services due to a change in business type, abandonment of business, or integration with other businesses, Ohsoft shall notify users in the manner specified in Article 8 and compensate consumers in accordance with the conditions initially presented by Ohsoft.
A user applies for membership by filling out the membership information according to the registration form designated by Ohsoft and expressing their consent to these Terms.
Ohsoft shall register users who apply for membership as described in Paragraph 1 as members unless they fall under any of the following cases:
The membership contract is established when Ohsoft’s approval reaches the member.
If there are changes to the information registered during membership registration, the member shall notify Ohsoft of the changes within a reasonable period through methods such as updating membership information.
A member may request withdrawal from Ohsoft at any time, and Ohsoft shall process the withdrawal as quickly as possible.
Ohsoft may restrict or suspend membership qualifications if a member falls under any of the following cases:
If Ohsoft restricts or suspends membership qualifications and the same act is repeated more than twice or the reason is not corrected within 30 days, Ohsoft may revoke the membership qualifications.
If Ohsoft revokes membership qualifications, the membership registration is canceled. In this case, Ohsoft shall notify the member.
When Ohsoft notifies a member, it may do so via the email address pre-agreed and designated by the member.
For notifications to an unspecified number of members, Ohsoft may substitute individual notifications by posting on the Ohsoft bulletin board for at least one week. However, matters that significantly affect a member’s transactions shall be notified individually.
Ohsoft users apply for purchases through the following or similar methods on Ohsoft, and Ohsoft shall provide the following information in an easy-to-understand manner when users make purchase applications:
If Ohsoft needs to provide a purchaser’s personal information to a third party, it shall inform the purchaser of the following and obtain consent:
If Ohsoft entrusts a third party to handle a purchaser’s personal information, it shall inform the purchaser of the following and obtain consent:
However, if it is necessary for contract fulfillment related to service provision and related to enhancing user convenience, Ohsoft may notify users through its privacy policy in accordance with the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」 without going through the notification and consent procedures.
Ohsoft may refuse to approve a purchase application under Article 9 if it falls under any of the following cases. However, when concluding a contract with a minor, Ohsoft shall inform them that the minor or their legal representative may cancel the contract if the consent of the legal representative is not obtained:
The contract is deemed established when Ohsoft’s approval reaches the user in the form of a receipt confirmation notice under Article 12, Paragraph 1.
Ohsoft’s approval shall include information regarding confirmation of the user’s purchase application, availability for sale, and correction or cancellation of the purchase application.
Payment for Goods or Services purchased through Ohsoft may be made using the methods designated by Ohsoft from the following. However, Ohsoft shall not charge any additional fees under any pretext for the payment method of Goods, etc.:
Ohsoft shall provide a receipt confirmation notice to the user upon receiving a purchase application.
A user who receives a receipt confirmation notice may request changes or cancellation of the purchase application immediately after receiving the notice if there is a discrepancy in intent, and Ohsoft shall process the request without delay if it is made before delivery. However, if the payment has already been made, the provisions on withdrawal of subscription under Article 15 shall apply.
Unless otherwise agreed with the user regarding the supply timing of Goods, etc., Ohsoft shall take necessary measures such as order production and packaging to deliver the Goods, etc., within 7 days from the date of the user’s subscription. However, if Ohsoft has already received all or part of the payment for the Goods, etc., it shall take action within 3 business days from the date of receiving the payment. At this time, Ohsoft shall take appropriate measures to allow the user to check the supply procedure and progress of the Goods, etc.
Ohsoft shall specify the delivery method, the party responsible for delivery costs by method, and the delivery period by method for the Goods purchased by the user. If Ohsoft exceeds the agreed delivery period, it shall compensate the user for any damages caused thereby. However, this does not apply if Ohsoft proves there was no intent or negligence.
If Ohsoft cannot deliver or provide the Goods, etc., applied for purchase due to reasons such as stock shortages, it shall notify the user of the reason without delay and, if payment for the Goods, etc., has been received in advance, refund or take necessary measures for a refund within 3 business days from the date of receiving the payment.
If the serial number has not been registered, a refund is possible within 7 days from the payment date. If the serial number has been registered, a refund is not possible under Article 17, Paragraph 2, Item 4 of the 「Act on Consumer Protection in Electronic Commerce, Etc.」.
A user who has entered into a contract with Ohsoft for the purchase of Goods or Services may withdraw the subscription within 7 days from the date of receiving written information about the contract under Article 13, Paragraph 2 of the 「Act on Consumer Protection in Electronic Commerce, Etc.」 (or, if the supply of Goods or Services is made later than the receipt of the written information, from the date of receiving the Goods or the start of the supply of Services). However, if the 「Act on Consumer Protection in Electronic Commerce, Etc.」 provides otherwise regarding withdrawal of subscription, those provisions shall apply.
A user cannot return or exchange Goods, etc., received if any of the following applies:
In the cases of Paragraph 2, Items 2 to 4, if Ohsoft has not specified in an easily accessible place that withdrawal of subscription is restricted or provided trial products, the user’s withdrawal of subscription, etc., shall not be restricted.
Notwithstanding Paragraphs 1 and 2, if the contents of the Goods, etc., differ from the displayed or advertised contents or are performed differently from the contract, the user may withdraw the subscription within 3 months from the date of receiving the Goods, etc., or within 30 days from the date they knew or could have known of the fact.
A user cannot return or exchange Services that have already been provided.
If Ohsoft receives returned Goods, etc., from the user, it shall refund the payment for the Goods, etc., within 3 business days. If Ohsoft delays the refund, it shall pay delay interest calculated by multiplying the delay period by the delay interest rate specified in Article 21-2 of the Enforcement Decree of the 「Act on Consumer Protection in Electronic Commerce, Etc.」.
When refunding the above payment, if the user paid for the Goods, etc., using a credit card or electronic money, Ohsoft shall promptly request the business providing the payment method to suspend or cancel the billing for the Goods, etc.
In the case of withdrawal of subscription, the user shall bear the costs required to return the supplied Goods, etc. Ohsoft shall not claim penalties or damages from the user for reasons such as withdrawal of subscription. However, if the withdrawal of subscription is due to the contents of the Goods, etc., differing from the displayed or advertised contents or being performed differently from the contract, Ohsoft shall bear the costs of returning the Goods, etc.
If the user bore the shipping costs when receiving the Goods, etc., Ohsoft shall clearly indicate who bears the costs in case of withdrawal of subscription for easy understanding by the user.
Ohsoft collects the minimum personal information necessary to provide Services.
Ohsoft does not collect information necessary for fulfilling purchase contracts in advance during membership registration. However, this does not apply if specific personal information is collected for identity verification required to fulfill obligations under relevant laws before a purchase contract.
When collecting or using a user’s personal information, Ohsoft shall notify the user of the purpose and obtain consent.
Ohsoft shall not use collected personal information for purposes other than those specified, and if a new purpose arises or the information is provided to a third party, Ohsoft shall notify the user of the purpose and obtain consent at the stage of use or provision. However, this does not apply if otherwise provided by relevant laws.
When Ohsoft is required to obtain user consent under Paragraphs 2 and 3, it shall specify or notify in advance the identity of the personal information protection officer (affiliation, name, phone number, and other contact details), the purpose of collection and use of information, and matters related to the provision of information to third parties (recipient, purpose, and contents of the information provided) as stipulated in Article 22, Paragraph 2 of the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」, and the user may withdraw this consent at any time.
Users may request access to and correction of errors in their personal information held by Ohsoft at any time, and Ohsoft is obligated to take necessary measures without delay. If a user requests correction of errors, Ohsoft shall not use the personal information until the errors are corrected.
Ohsoft shall limit the number of persons handling users’ personal information to a minimum and shall bear full responsibility for any damages to users due to loss, theft, leakage, provision to third parties without consent, or alteration of personal information, including credit cards and bank accounts.
Ohsoft or a third party that received personal information from Ohsoft shall destroy the personal information without delay upon achieving the purpose of collection or provision.
Ohsoft shall not pre-select the consent field for the collection, use, or provision of personal information. Additionally, Ohsoft shall specify the services restricted if a user refuses consent for the collection, use, or provision of non-mandatory personal information and shall not restrict or refuse the provision of services such as membership registration due to the user’s refusal to consent to the collection, use, or provision of non-mandatory personal information.
Ohsoft shall not engage in acts prohibited by law or these Terms or contrary to public morals and shall make every effort to provide Goods and Services continuously and stably as stipulated in these Terms.
Ohsoft shall establish a security system to protect users’ personal information (including credit information) so that users can safely use internet services.
Except as provided in Article 17, the responsibility for managing the ID and password lies with the member.
A member shall not allow a third party to use their ID, password, serial number, or other information.
If a member becomes aware that their ID, password, serial number, or other information has been stolen or is being used by a third party, they shall immediately notify Ohsoft and follow any instructions provided by Ohsoft.
The responsibility for managing the user’s serial number lies with the user. Users shall not allow a third party to use their serial number.
One serial number is restricted to use on one PC only. To use it on multiple PCs, users must obtain licenses corresponding to the number of PCs.
In the unavoidable case of replacing a computer, a limited PC reset service for serial number initialization is available in accordance with internal rules. The number of possible resets can be checked on the relevant page, and this service is not mandatorily provided.
In case of a violation of the license agreement, Ohsoft may arbitrarily revoke the license, and no refund will be provided.
License registration is only possible on a PC connected to the internet, and once a serial number is registered, the license information (email, serial number) cannot be changed.
Users shall not engage in the following acts:
If a primary service and a secondary service are connected via a hyperlink (e.g., hyperlinks including text, images, and videos), the former is referred to as the linked service (website), and the latter is referred to as the linked website.
The linked service is not responsible for guaranteeing transactions conducted by the user with Goods, etc., independently provided by the linked website if it explicitly states on the initial screen or pop-up screen at the time of connection that it does not bear responsibility for such transactions.
The copyright and other intellectual property rights for works created by Ohsoft belong to Ohsoft.
Users shall not use information obtained through Ohsoft, to which Ohsoft’s intellectual property rights belong, for commercial purposes or allow third parties to use it by means of reproduction, transmission, publication, distribution, broadcasting, or other methods without Ohsoft’s prior consent.
If Ohsoft uses a user’s copyright as agreed, it shall notify the user.
Ohsoft prioritizes handling complaints and opinions submitted by users. However, if prompt processing is difficult, Ohsoft shall notify the user of the reason as quickly as possible.
In the event of an e-commerce dispute between Ohsoft and a user, if the user applies for damage relief, Ohsoft may follow the mediation of a dispute resolution organization requested by the Fair Trade Commission or the city/provincial governor.
Korean law shall apply to e-commerce lawsuits filed between Ohsoft and users.